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Touchstone Sideline 50” Outdoor (Wall inset design)

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$599.00 $999.00

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Sideline Outdoor/Indoor 50" Wall Mounted Electric Fireplace

Touchstone's Outdoor/Indoor Sideline® was developed expressly for our customers, who have consistently asked for an outdoor electric fireplace solution. The Outdoor is designed for use on a porch or patio, with a unique blue and orange flame combination, where each color can be used separately or together. This wall-mounted fireplace is designed for hanging on brick, stone or siding. Unlike our standard fireplaces, this unit has no heat option but is designed for reliable outdoor use. Don't let the "Outdoor" in the name stop you from using this fireplace inside the home. The quality of the frame and flame make this ideal for indoor setting as well. This outdoor electric fireplace is perfect for the porch or poolside. At Touchstone we pay attention to our clients, and we develop products around what they look for in a fireplace. This model is exactly that. The Outdoor Sideline® is now in stock and ready to ship.

Realistic Flame

The Outdoor Sideline® Electric Fireplace is the first Touchstone fireplace with dual color flames. The base colors are blue and orange, and they have a third flame setting where they are combined, creating an even more realistic flame. With five (5) flame settings and three (3) flame colors, you have 15 possible flame settings. The top setting is a roaring flame, and the bottom setting is a peaceful ember, all controllable from the included remote control. So many Touchstone fireplace customers see our fireplaces at tradeshows and are hesitant to touch the front glass panel. The flame set is so realistic that many think its a gas flame. Read more about the benefits of electric fireplaces.

Mounting and Use

The Outdoor Sideline® is designed for wall mounting and can be hung on brick, stone, and stucco with the proper mounting screws (please note you will need to supply any specialty hardware required for specific walls). Installation instructions are included with the unit and are clear and easy to understand. The Outdoor Sideline's easily mountable bracket is included and once it has been mounted on your wall, all you need to do is hang and secure your fireplace with the included screws.

Product Features

  • Wall mounting brackets included
  • Remote control for flame setting (batteries not included)
  • Built-in timer mode for shut off in 30 minutes to 7.5 hours.

Product Specifications

  • Frame color: Black
  • Fireplace dimensions: 50" W x 17.9" H x 6" D
  • Firebox/ Recessed dimensions: 47.6" W x 16.75" H x 5.25" D
  • Shipping carton dimensions: 53.75 in. x 22.3 in. x 29.1 in
  • Fireplace Weight: 45 pounds
  • Shipping Weight: 60 pounds
  • Amperes: 11 and up

 

Here at Cozee Fireplaces, we put the customer first - always. Our team works very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer / Authorized Dealer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

SHIPPING

From when you submit your order, 1-2 days lead time before we ship.

Shipping to the continental USA: 5-7 days

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  Please know that some fireplaces have a longer lead time, which will be noted on the product page. If you have questions about lead time, please email info@cozeefireplaces.com We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@cozeefireplaces.com.

Shipping Locations:

Cozee Fireplaces only ships to the contiguous US for free shipping. However, if you live in Alaska, Hawaii, Canada  or anywhere else in the world and are interested in purchasing from us, please use the contact page to send us your request and we will help you with your order. We will quote the best shipping price we can for you.

RETURNS / EXCHANGES

 

100% Customer Satisfaction

Not satisfied with your order? Order the wrong product, part or accessory? No problem! We make returns quick and easy and help you find the best product or correct part or accessory to suit your needs! 

We only want the best shopping experience for our customers without having to worry about returns and refunds if they're not 100% satisfied. Please contact us if you have any questions about our policies or about a product you may need to return.

If you would like to exchange your product, please email returns@cozeefireplaces.com to arrange a proper exchange.

 

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to returns@cozeefireplaces.com and we will process a return or exchange for you.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Returns & Restocking Fees:

Depending on the product ordered, there may be a restocking fee if the product was opened. Please see specific product pages for details regarding restocking fees. If you are unsure if a product you are returning has a restocking fee, please email returns@cozeefireplaces.com. If you are returning a product, please send an email to returns@cozeefireplaces.com to arrange your return properly.

Cozee Fireplaces started when, as a young couple, we moved into a home that had been in my wife's family for generations. It was a quaint home on a quiet street - perfect for starting a family in. Growing up, both of our families had fireplaces, so it was a must to have one in our 'new' home.

A fireplace brings warmth, light and meaning into a home. It's a place where gatherings happen; where fireside chats and bonding with family and friends occurs. It can make a great centerpiece in any room. But this crucial home element was missing in our 'new' home. Our house didn't allow for a traditional wood-burning fireplace with a chimney, so we had to find another solution. That's when we started doing research into electric and gas fireplaces as well as pellet and wood stoves. We wanted to most realistic fireplace that sounded, looked and felt authentic, but that was also safe around our young children and dog. 

After spending nearly a year doing research, we became experts in all things fireplaces and decided to turn our knowledge into a business helping others just like us - and Cozee Fireplaces was born. Our passion and ultimate goal is to bring individuals, families and businesses the widest selection of fireplaces possible, while providing the absolute best ultra-personalized customer service in the industry.

We hope you enjoy our selection and we invite you to connect with us via email, phone, live chat, or social media. We treat our staff and customers as family. We're here whenever you need us as is our wonderful and knowledgeable support team. We also offer after-purchase support because we don't believe in just making a sale. We want you to feel confident in your purchase, so if you have any questions after you receive your fireplace, please reach out to us - we're very happy to help!

When you purchase a fireplace from us, not only are you helping to support our young family and the American Dream, you also become part of our family - the Cozee family.


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